Booking your dream holiday should be exciting—not stressful.
Unfortunately, holiday rental scams have become increasingly common, especially in popular destinations like Mallorca.
The good news is that most scams can be avoided by following a few simple rules.
Whether you book through a major platform or directly with a local property manager, knowing what to look for can make all the difference.
Here are 13 practical tips to help you book with confidence.
Search the property’s name online.
Look for reviews, social media pages, Google Maps, and previous listings.
A genuine property usually leaves a digital footprint.
A trustworthy host is happy to answer questions.
Ask about the property, the area, check-in, or anything that concerns you.
Good communication is often the first sign of professionalism.
Do the images look realistic?
Are they consistent?
If something feels off, ask for additional photos or even a short video.
Legitimate hosts are usually happy to provide them.
Professional property managers provide contracts.
A clear rental agreement protects both parties and shows that the business is operating professionally.
Always use secure payment methods.
Request an invoice or receipt.
Never feel pressured into making an immediate payment without proper documentation.
In Mallorca, legal holiday rentals have an official tourist licence.
Ask for the licence number if it isn’t already displayed.
Use Google Maps to verify the property’s location.
If photos and surroundings don’t match, ask questions.
A 5-star score is great.
But reading the comments often tells you much more than the number itself.
Look for consistent feedback.
Luxury villa.
Peak season.
Half the market price.
Sometimes a bargain is genuine.
Very often, it isn’t.
Scammers often create urgency.
“Another family is waiting.”
“You must pay within the hour.”
A professional host gives you time to make an informed decision.
A complete website, company information, social media presence, and responsive communication all help build credibility.
Transparency matters.
A professional local manager can answer questions about restaurants, beaches, activities, transport, and the surrounding area.
Real local knowledge is difficult to fake.
This may be the most important tip.
Trust isn’t built by a logo.
It’s built through communication.
A transparent conversation, clear answers, professionalism, and genuine willingness to help often tell you far more than the booking channel itself.
Many honest and reliable property managers work independently of the large booking platforms and offer exactly the same level of security.
The answer is simple:
Both options can be perfectly safe.
The important thing isn’t where you book.
It’s who you’re booking with.
At myOM Property Management, we believe trust is earned through transparency.
That’s why we provide:
Booking directly should never mean booking blindly.
It should mean building a relationship with someone you can trust.
What gives you the most confidence when booking a holiday rental: reviews, direct communication with the host, or secure payment methods?